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The Truth About The Insurance Company's App

Thanks to modern technology, most insurance companies now offer an App to set up your Auto Accident Claim online. Some insurance companies, like Allstate, allow anyone to use their App, as long as an Allstate claim is involved. Therefore, if you are ever hit by an Allstate driver, you can install their App on your mobile device, and begin your claim process immediately, even at the scene of the accident.

How Social Media Impacts a Personal Injury Claim

Insurance companies promote this new service as condensing the insurance claims process "into a matter of hours." Esurance even advertises that "You could get your payment on the spot."
Sounds convenient, right?

Most Insurance Companies' Claims Apps allow you to:


  • File your claim
  • Exchange accident information
  • Take pictures of the accident scene
  • Take pictures of the damaged vehicles
  • Record accident information from witnesses and drivers
  • Record your own voice notes
  • Direct you to one of their nearby repair shops
  • Upload directly from your phone to the insurance company's website
  • Get your money faster

Plus, Esurnace's Claims App allows video chatting with an appraiser. During this real-time live video chat, the appraiser directs you regarding what to record with your phone's camera. Then, the recorded video is uploaded to the insurance company's website.

But, is it really in your best interest to set up your claim against the insurance company using their App?

Here is the truth about using the insurance company's app. Anything you say, can and will be used against you, during the claim process, especially the recorded voice notes, recorded drivers' statements, and the recorded video chat.

Insurance companies benefit by getting injured victims to use their App at the scene of the accident because they can get recorded statements before the victim is represented by an attorney. The reason I say "before" is because no lawyer would ever allow their client to give the defendant's insurance company a recorded statement, period. Therefore, there are no Plaintiff's Recorded Statements after a plaintiff has hired a lawyer. For more information regarding Recorded Statements, see our Blog post about "The #1 Mistake Insurance Companies Count On."

Additionally, the insurance company has the opportunity to make an injured victim a settlement offer within a matter of hours. This benefits the insurance company because an Allstate study shows that injured victims represented by an attorney recovered two to five times more money than unrepresented victims. See our Blog post, "Why you will Never get Full Value for your Personal Injury claim Without a Lawyer."

Therefore, you should never use the insurance company's App, especially at the scene of an accident. Protect your rights and hire GetMeJustice before filing a personal injury claim with the insurance company.

Stay informed by following us on Twitter, subscribing to our Blog. The attorneys at Shapiro, Goldman, Babboni, Fernandez, & Walsh are dedicated to helping injured victims in Lakeland, Arcadia, Punta Gorda, and Southwest Florida receive the justice they deserve. As experienced personal injury lawyers, we quickly help our clients recover from their devastating injuries and assist them with rebuilding their lives. To receive your Free Consultation with No Obligation, call us at (800) 954-4014.

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Attorney M David Shapiro

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